You’re in safe hands...
Although it’s not a legal requirement for estate agents to be licensed or qualified in England, there are several membership providers we subscribe to in order to demonstrate to our clients that our standards are higher than that of many of our competitors and also exceed what current UK laws demand. We know that selecting the right agent is crucial to your selling or letting experience and we want you to be confident that you’re in safe hands.
By using a NAEA Propertymark estate agent you are guaranteed to be consulting with a professional agent who can give you up-to-date advice and guidance for you property purchase or sale.
ARLA Propertymark Protected agents provide landlords with professional service, confidence that your investment is being managed in your best interest, and help with finding the right tenant. For tenants, you have the reassurance that your tenancy will run smoothly and maintenance issues will be dealt with, allowing you to enjoy your home.
The Property Ombudsman’s Code of Practice provides a higher professional benchmark than is currently required by law for agency staff to work to, ensuring a consistent service and free, impartial, independent ombudsman advice for consumers should there be a dispute.
To ensure your transaction goes through smoothly, we really get to know the people we’re dealing with. Our vetting process consists of a comprehensive Client Due Diligence check (CDD) that goes beyond the standard “Know Your Customer (KYC)” checks of many other agents. It includes a client risk rating, source of funds, “Politically Exposed People (PEP)” and financial sanctions checks. This way we can ensure the person in question is financially and legally able to proceed and is not wasting your time.